Making a purchase
If you wish to purchase a product, click the 'add to basket' button to place the item in your shopping basket (it can always be removed later). To review the contents of the basket click on the 'review basket' link. A total price will be displayed, including VAT and postage charges.

To confirm your purchase select the 'proceed to checkout' link and input your personal details. Click on the 'proceed to pay' link to enter the secure server. Check that the delivery address and order details are correct and input your credit card details.

Exchange or return
For all orders placed, you have the unconditional right to return all goods bought at Great Western Wine (excl. P & P) within 30 days of delivery.  Return the item(s) to the address shown below.

If you return goods bought online, the contract will be cancelled and your credit or debit card originally used for the payment, will be refunded within 30 days of notification from the customer.  Should the goods show signs of use or damage on return, we reserve the right to claim for compensation.

Damage in transit
Should your goods have been damaged in transit, please use your right to exchange or return your order. Please make sure to return the goods in the same condition as when you received them. Try to use original packing as far as possible.

Reservation of ownership
All goods will remain property of The Great Western Wine Company Ltd until payment has been received in full.

Failure to pay
Payment for goods is to be made by credit or debit card.  Should your credit or debit card have insufficient credit, we reserve the right to invoice you for the costs incurred in making requests for payment.

Contact us
The Great Western Wine Company Ltd
Unit 3-4 Wells Road,
Bath BA2 3AP

Tel:  01225 322800
Fax: 01225 442139

orders@greatwesternwine.co.uk